Responsible Gaming
Gambling Should Be Entertainment
Live dealer casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While playing at live dealer casinos can be fun and exciting, it's important to remember that the house always has a mathematical advantage. Only gamble with money you can afford to lose, and never chase losses or bet more than you planned.
Age Verification
You must be 18 years of age or older to participate in online gambling in Australia. By accessing live dealer casino games, you confirm that you meet the legal age requirement in your jurisdiction. If you are under 18, you are not permitted to use these services.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognise any of the following warning signs in your own behaviour, seek help immediately:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding gambling activity from family, friends, or partners
- Gambling for longer periods or with larger amounts than intended
- Borrowing money to gamble or pay off gambling debts
- Feeling anxious, irritable, or restless when unable to gamble
- Neglecting work, education, hobbies, or relationships due to gambling
- Lying about the amount of time or money spent gambling
- Using gambling to escape problems, stress, or negative emotions
- Failed attempts to reduce or stop gambling
If you experience any of these signs, help is available.
Self-Help Tools & Controls
Responsible operators offer tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a session or time period
- Session Time Limits: Set automatic reminders or session breaks to help you take regular pauses
- Reality Checks: Enable pop-up reminders showing how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts when you need a break
If your chosen operator doesn't offer these tools, consider using GamStop (www.gamstop.co.uk) for multi-operator self-exclusion across participating UK and international operators.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, please reach out to one of these confidential support services:
Australia (Primary)
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support service for Australian residents
United Kingdom
- GamCare: www.gamcare.org.uk — Free support for problem gambling including counselling and self-help resources
- GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Information and support resources for problem gambling
United States
- National Council on Problem Gambling: www.ncpgambling.org — Helpline: 1-800-522-4700 (confidential and free)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Gambling addiction support and resources
All services listed are confidential and free to use.
If You Need Help
Problem gambling is a serious issue, but help is available. If you're concerned about your own gambling or that of someone else, please don't hesitate to contact one of the support organisations above. Speaking to a counsellor is confidential, judgment-free, and can help you regain control.
Remember: Seeking help is a sign of strength, not weakness.